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Cisco - DUCCE: Deploying Cisco Unified Contact Center Enterprise

Category: Cisco

Prerequisite: The learner is expected to have attended the Administering Cisco Unified Contact Center Enterprise course and have a strong knowledge of Microsoft Windows Server 2003 and Active Directory.

Course Description: Deploying Cisco Unified Contact Center Enterprise (DUCCE) is an instructor-led course presented by training partners to system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise (CCE) product. This course will give you an understanding of the Cisco Unified CCE deployment capabilities, processes, fault tolerance, installation, and basic troubleshooting. You will accomplish this by installing the Cisco Unified CCE software and introducing Cisco Unified CCE troubleshooting tools.

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Cisco - DUCCE: Deploying Cisco Unified Contact Center Enterprise on
Monday, June 5, 2017

CLASS NUMBER: 30395
Number of Days: 5
Price: $3995
Time: 10:00 AM - 6:00 PM

Register Inquire



Cisco - DUCCE: Deploying Cisco Unified Contact Center Enterprise on
Monday, August 7, 2017

CLASS NUMBER: 30396
Number of Days: 5
Price: $3995
Time: 10:00 AM - 6:00 PM

Register Inquire